QUESTION:
I just registered a new domain name. How long until I can use it?
ANSWER:
New domains and changes to domains may take up to 4-8 hours for .COM and .NET domains and about 24-48 hours for all other domain extensions to become effective. This is due to the number of networks involved, and the fact that those networks are controlled by several different agencies. This delay applies to all domains and all Registrars. Please allow for this delay when planning Web sites or configuring a domain to work with your email.
QUESTION:
What is domain name forwarding and how do I do it?
ANSWER:
Forwarding a domain name enables you to direct incoming traffic from your parked domain to an already existing Web site.
Thus, when someone attempts to access your domain, he or she is automatically redirected. A parked domain is a domain name with domain name servers (DNS) set to parked.
Forwarding with Masking prevents visitors from knowing that they have been redirected by securing that your domain name remains in the visitor's browser's address bar when he/she is being redirected, thus concealing the actual destination address.
The Forwarding with Masking option further enables users to add a title, plus description and keywords Meta tag data to the masked site.
Title and Meta tag information is important to a Web site’s search engine ranking, but does not influence how a Web site is being displayed.
To forward your domain(s), you must log in to your account.
QUESTION:
How long do domain name registrar transfers take
ANSWER:
With our Transfer System transfers are now often completed in 5 days or less. However, there are two steps you can take now to reduce the time required:
Verify that the domain name's administrative contact email address at your current registrar is correct. This is the address we are required to contact to request approval for the transfer.
Advise the administrative contact that the domain name is being transferred and to expect our request for approval.
QUESTION:
What is masking and how do I set it up for my domain?
ANSWER:
Masking works with domain name forwarding. Forwarding redirects all Web traffic for a domain to a specific URL. When someone types your-domain-name.com into a browser, our system will automatically forward or redirect them to your selected destination URL.
Forwarding with Masking prevents visitors from knowing that they have been redirected by securing that your domain name remains in the visitor's browser's address bar when he/she is being redirected, thus concealing the actual destination address.
The Forwarding with Masking option further enables users to add a title, plus description and keywords Meta tag data to the masked site. Title and Meta tag information is important to a Web site’s search engine ranking, but does not influence how a Web site is being displayed.
QUESTION:
What is the Redemption Period?
ANSWER:
The redemption period is a Registry level period of up to 30 days that occurs when a domain name is deleted after it expires without being renewed. Instead of just being deleted and returned to the pool of domain names available for registration, the registry holds the name in a REDEMPTION PERIOD. During this 30-day period, the original domain registrant may retrieve the domain name from deletion (usually for an additional fee) by contacting their Registrar.
This extra 30-day period extends the time available to renew expired domain names. However, all names that enter the redemption period are removed from the zone files (the list of domains currently in the global DNS); therefore, any Web site or email services associated with the domain name will stop working.
After the 30-day redemption period there is a 5-day pending delete phase. When a domain is in this phase no one can retrieve the domain and it cannot be registered. After the 5-day pending delete phase the Registry will release the domain name back into the public pool of available domain names.
We strongly recommend that you renew your domain registration before the domain name is placed in redemption. If your domain name is placed into redemption, we cannot prevent the zone files being removed from the DNS and your Web site and any associated services will cease to work.
IMPORTANT NOTE: There is an additional fee, separate from the renewal fee, for retrieving a domain name from redemption. |
